By making a reservation with Liberty K9, LLC -
I agree to pay all charges for the full reservation(s) that I have made. If a reservation needs to be adjusted by any number of days, the reservation must be changed a minimum of 48 hours in advance to avoid being charged a fee. (Example: If the original reservation was made for Fri – Sun (2 night charge) and the client does not give a 48 hour notice that the pickup date will be Sat instead of Sun (a last min change reducing stay to a 1 night charge) the client will still be responsible for all charges from the original reservation of Fri –Sun (2 night charge). This will also be the case if you make a reservation for a Thur-Sun stay (3 night charge) and decide to drop off Friday instead (2 night charge) – if you do not notify us of the change a minimum of 48 hours ahead of time, you will be charged for the 3 night stay. I agree to provide a 48 hour minimum notice of any cancellation of any reservation. I agree that if I do not provide a 48 hour minimum notice, I will be charged a fee of 75% of my reservation not to exceed $150. I understand that the incurred fee must be paid prior to making any new reservations. The cancelation/no-show fee will be applied to my account and I will not be able to make a new reservation until the fee is paid in full. This policy applies to boarding and daycare. The same policy also applies to any no-shows. If you do not give us a minimum of 48 hours notice and you have a daycare punch card, your card will be punched for that day.
*For multiple dogs to share a run, they MUST be able to eat together. If they cannot eat together, each dog will need to be boarded in a separate run.*
Additionally, if your dogs start off sharing a run, but our staff notices that it is not safe for them to do so - we will separate them and the owner will incur appropriate charges for an additional run.